We have been talking about improving our listing presentation game in the Collective recently and there is one word that clearly defines a good listing appointment. Empathy. You should be more caring or empathetic in our listing appointments. There, I said it. I was...
Just lost a listing to another broker in town and I was pretty bummed. I worked hard to get this listing and the truth is, no matter what I did or said, I just don’t think we had a good connection. So I screwed up on two points. I didn’t prioritize being more...